Operating Procedures

The Operating Procedure Manual outlines STV’s delivery of product and services.  As such, it covers actions associated with having an effect on the outcomes of these activities.  The quality system embodies all processes, materials and professional expertise to deliver quality multi-media products to our clients on a professional and timely manner.

Objective

The specification of requirements is a means to provide our clients with the best quality, most technologically advanced range of audio visual products at competitive prices and deliver a consistently high standard of customer service in order to obtain a fair and reasonable return for the company to sustain its operations and ensure its long-term viability.

The system aims to provide the clients with confidence that the goods or services delivered are of a consistent standard.